Emily Carter
The luggage storage service was incredibly convenient and easy to use. The staff were friendly, and I felt completely confident leaving my bags here while exploring the city. Highly recommended!
$3.50/ bag / day
Open 24 hours. Drop off or pick up anytime
1 bag · 1 day
Up to 30kg per bag
$3.50 x 1 bag(s) x 1 day(s)
$1.00 x 1 bag(s) x 1 day(s)
5.0 average from 259 verified bookings
Use the exact entrance or staffed handover point listed for The Urban Quarter Hanoi, rather than a nearby lobby, cafe table, or public corner. Showing the booking first helps staff identify the reservation and record the luggage properly near the railway station area.
Extra bags at The Urban Quarter Hanoi should be added as separate items in the booking. A suitcase plus a loose shopping bag, for example, may count as two items, so check the bag count before paying instead of assuming one combined fee.
Leave enough time to return to The Urban Quarter Hanoi, show your confirmation, and check every item before moving on. Because station access and taxi pickup can take extra time, collecting bags too close to a train departure can make the transfer stressful.
Pickup at The Urban Quarter Hanoi is normally matched against the same booking details used at drop-off. Keep the confirmation accessible, do not share it casually, and tell staff in advance if someone else must collect on your behalf.
The Urban Quarter Hanoi can usually keep sealed shopping bags with a suitcase if each separate item is included in the booking. Keep liquids closed, pack fragile items inside the main bag, and carry valuables with you.
The storage service keeps luggage at The Urban Quarter Hanoi; porter help, courier delivery, hotel-room delivery, and transport handoff are separate services unless specifically included. Treat it as a bag drop, not a transfer service near the railway station area.