Oliver Bennett
Really easy and efficient service. The staff were friendly, and I felt comfortable leaving my luggage here for the day
$3.50/ bag / day
Open 24 hours. Drop off or pick up anytime
1 bag · 1 day
Up to 30kg per bag
$3.50 x 1 bag(s) x 1 day(s)
$1.00 x 1 bag(s) x 1 day(s)
5.0 average from 659 verified bookings
Use the exact entrance or staffed handover point listed for Hanoi Oriental Hotel & Travel in Hoan Kiem, rather than a nearby lobby, cafe table, or public corner. Showing the booking first helps staff identify the reservation and record the luggage properly near Hanoi Old Quarter.
Extra bags at Hanoi Oriental Hotel & Travel in Hoan Kiem should be added as separate items in the booking. A suitcase plus a loose shopping bag, for example, may count as two items, so check the bag count before paying instead of assuming one combined fee.
Leave enough time to return to Hanoi Oriental Hotel & Travel in Hoan Kiem, show your confirmation, and check every item before moving on. Because Old Quarter lanes can be slow during busy hours, collecting bags too close to a Hoan Kiem Lake or night-market walk can make the transfer stressful.
Pickup at Hanoi Oriental Hotel & Travel in Hoan Kiem is normally matched against the same booking details used at drop-off. Keep the confirmation accessible, do not share it casually, and tell staff in advance if someone else must collect on your behalf.
Hanoi Oriental Hotel & Travel in Hoan Kiem can usually keep sealed shopping bags with a suitcase if each separate item is included in the booking. Keep liquids closed, pack fragile items inside the main bag, and carry valuables with you.
The storage service keeps luggage at Hanoi Oriental Hotel & Travel in Hoan Kiem; porter help, courier delivery, hotel-room delivery, and transport handoff are separate services unless specifically included. Treat it as a bag drop, not a transfer service near Hanoi Old Quarter.