Dylan Roberts
Very easy and stress-free experience. The staff were welcoming and the luggage storage process was straightforward
$3.50/ bag / day
Open 24 hours. Drop off or pick up anytime
1 bag · 1 day
Up to 30kg per bag
$3.50 x 1 bag(s) x 1 day(s)
$1.00 x 1 bag(s) x 1 day(s)
5.0 average from 326 verified bookings
You usually do not need to be an overnight guest to use the luggage storage service at Hanoi Stella Hotel in the Old Quarter. Use the booking details for this exact point near Hanoi Old Quarter, show your confirmation on arrival, and let staff record each bag before you leave.
At Hanoi Stella Hotel in the Old Quarter, the fee follows the rate and bag quantity shown during booking. Count each suitcase, cabin bag, backpack, stroller, or separate shopping bag as its own item so the price is clear before you pay.
For Hanoi Stella Hotel in the Old Quarter, update the pickup plan before the original collection time where possible. Returning earlier is normally simpler; for a later pickup after a Hoan Kiem Lake or night-market walk, make sure it is still within the location's available hours and keep the same confirmation ready.
When using Hanoi Stella Hotel in the Old Quarter, keep passports, cash, bank cards, medicine, laptops, cameras, jewelry, tickets, and irreplaceable documents with you. The service is meant for ordinary travel luggage, not unattended high-value personal items.
At Hanoi Stella Hotel in the Old Quarter, suitcases, cabin bags, backpacks, and sealed shopping bags are usually fine. Pack wet clothes or shoes in a separate sealed bag, close loose items securely, and avoid leaking, hazardous, fragile unpacked, or oversized belongings.
Storage at Hanoi Stella Hotel in the Old Quarter means the venue keeps your bags at the handover point; it does not automatically include delivery to a bus, train platform, airport terminal, hotel room, or tour vehicle. Collect your bags yourself before a Hoan Kiem Lake or night-market walk.